Bug 9247 - Allow transaction for on-hold customers
Summary: Allow transaction for on-hold customers
Status: RESOLVED INVALID
Alias: None
Product: IMIS AR
Classification: 01.IMIS
Component: IMIS AR FORMS AND REPORTS (show other bugs)
Version: unspecified
Hardware: PC Windows
: Normal normal
Assignee: Mahender
URL:
Depends on:
Blocks:
 
Reported: 2022-07-22 15:27 IST by Shilpa Srivastava
Modified: 2022-07-23 14:06 IST (History)
3 users (show)

See Also:
Database:
Module ID:


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Comment 4 Sharad 2022-07-23 14:06:35 IST
Dear Madam,

Please contact to concern department.
Comment 3 Shilpa Srivastava 2022-07-23 13:19:11 IST
Dear Team,

This customer was active in company code (27) zirakhpur which was previously active but now company code has been changed from 27 to 33. So, the customer needs to be active in current company code (33) for generating the credit note so that the payment can be done to the customer.

So, requesting you to do the needful and create a provision for all the customers. 



Thanks and Regards,
Shilpa Srivastava
Internal Audit Executive
Ext. No.-271
Comment 2 Mahender 2022-07-22 16:19:15 IST
this customer not active in company 33, its means not billed from company 33, please check properly why giving credit note in company 33
Description Shilpa Srivastava 2022-07-22 15:27:41 IST
Dear Team,

At current, F&A team is unable to generate the credit note to the customer as customer code is on-hold in IMIS. 

We have hold the sales transactions only but the remaining transactions must be allowed for other than sales transactions like Credit note for Damage claim which is required for F&F of the customers.  

Requesting you to kindly do the needful.




Thanks and Regards,
Shilpa Srivastava
Internal Audit Executive
Ext. No.-271