| Summary: | Allow transaction for on-hold customers | ||
|---|---|---|---|
| Product: | [01.IMIS] IMIS AR | Reporter: | Shilpa Srivastava <shilpa.srivastava> |
| Component: | IMIS AR FORMS AND REPORTS | Assignee: | Mahender <mahender.singh> |
| Status: | RESOLVED INVALID | ||
| Severity: | normal | CC: | amit.madaan, mahender.singh, sharad.sharma |
| Priority: | Normal | ||
| Version: | unspecified | ||
| Hardware: | PC | ||
| OS: | Windows | ||
| Database: | Module ID: | ||
|
Comment 4
Sharad
2022-07-23 14:06:35 IST
Dear Team, This customer was active in company code (27) zirakhpur which was previously active but now company code has been changed from 27 to 33. So, the customer needs to be active in current company code (33) for generating the credit note so that the payment can be done to the customer. So, requesting you to do the needful and create a provision for all the customers. Thanks and Regards, Shilpa Srivastava Internal Audit Executive Ext. No.-271 this customer not active in company 33, its means not billed from company 33, please check properly why giving credit note in company 33 Dear Team, At current, F&A team is unable to generate the credit note to the customer as customer code is on-hold in IMIS. We have hold the sales transactions only but the remaining transactions must be allowed for other than sales transactions like Credit note for Damage claim which is required for F&F of the customers. Requesting you to kindly do the needful. Thanks and Regards, Shilpa Srivastava Internal Audit Executive Ext. No.-271 |