Bug 8585

Summary:	black screen on laptop (E20759)
Product:	[04.HARDWARE/EMAIL] PC-LAPTOP HARDWARE	Reporter:	Samrat <samrat.mayekar>
Component:	LAPTOP	Assignee:	Manoj Gupta <manoj.gupta>
Status:	RESOLVED FIXED
Severity:	major
Priority:	High
Version:	unspecified
Hardware:	Other
OS:	Linux
Database:		Module ID:

Comment 2 Manoj Gupta 2022-04-22 12:46:17 IST

issue has been resolved by HP customer care.

Comment 1 Manoj Gupta 2022-04-19 18:00:45 IST

please talk to HP support & let me know the status.

Description Samrat 2022-04-18 08:03:16 IST

Hi Team, 

Morning trying to work on excell file, laptop suddenly got switched off. Now laptop not showing except black screen. 
Laptop is charged. 
Need your support. 

Samrat D Mayekar
E20759
ASM
9619070824