Bug 5277

Summary:	Problem in taking backup in hard disk
Product:	[04.HARDWARE/EMAIL] PC-LAPTOP HARDWARE	Reporter:	ASHISH KUMAR BANSAL <ashish.bansal>
Component:	CPU	Assignee:	IT Support <it.support>
Status:	PENDING FOR USER ACTION USER TO VERIFY
Severity:	major
Priority:	---
Version:	unspecified
Hardware:	PC
OS:	Windows
Database:		Module ID:

Comment 3 IT Support 2020-12-11 15:45:35 IST

We need your system for repairing for at least three days. please send it to IT department whenever you have time.

Comment 2 ASHISH KUMAR BANSAL 2020-12-11 12:27:21 IST

Dear Krishan

As you have checked and confirmed that only 2 port working in my system which are used through keyboard & mouse.

Hence I am unable to take backup in office external hard disk smoothly.

Kindly repair / change port to bring it again in working condition as soon as possible. 


Regards
Ashish Kr. Bansal

Comment 1 IT Support 2020-12-11 12:05:53 IST

Dear Ashish,

As i have checked your system's usb port are not working. hard disk is working fine in other port. 

Thanks & Regards,
Krishan Kumar (IT support)
INFORMATION TECHNOLOGY
DHARAMPAL PREMCHAND LIMITED
A-34/35, Sector-60, Noida-201301, U.P.

Description ASHISH KUMAR BANSAL 2020-12-10 17:44:38 IST

My System do not support hard disk for backup purpose.

Kindly check and resolve the issue.

If any query, Pls. Contact on ext.652 (Ashish Bansal)