Bug 4062

Summary: Machines are not connected
Product: [ESSL] MYSQL Reporter: Priyanka Singh <priyanka.singh>
Component: ATTENDANCE DATAAssignee: Manoj Gupta <manoj.gupta>
Status: RESOLVED USER TO VERIFY    
Severity: normal    
Priority: Normal    
Version: unspecified   
Hardware: All   
OS: All   
Database: Module ID:

Comment 1 Manoj Gupta 2020-08-05 15:12:50 IST 
Priyanka,

A-15 and I-62, NM Machine now working please check,

Please contact to vendor for resetting password of Canpack Machines I have also contacted to support team but not get any reply.

Second one power adapter of canpack machine not have there,  please ask to Rajkumar or arrange another one.  

As discussed for Noida depot machine need to move in office area location due to some issues or network wire cut. So please contact or forward this  to maintenance team.
Description Priyanka Singh 2020-07-30 15:43:50 IST 
Dear Sir,

This is to inform you that few machines are not connected ( Offline) list is below.

In the morning all machine were offline except gate no 3, asked all location in-charge to restart bio-metric but below mentioned machine are still offline.

1. A-15

2. Canpack In and Out - Due to password issue, asked to Mr Raj kumar he said " he forget password of machine".

3. Noida Depot

4. Natures Miracle Out

5. I-62

Kindly look into this matter and do the needfull, need to upload card data in all machines.
Thanks & Regards
Priyanka Singh