Bug 11986

Summary: CPU doesn't get ON might be Motherboard is malfunction
Product: [04.HARDWARE/EMAIL] PC-LAPTOP HARDWARE Reporter: Keshav Saxena <keshav.saxena>
Component: CPUAssignee: IT Support <it.support>
Status: RESOLVED USER TO VERIFY    
Severity: critical CC: mukesh.kumar, susanta.swain
Priority: Normal    
Version: unspecified   
Hardware: PC   
OS: Windows   
Database: Module ID:

Comment 3 IT Support 2024-04-19 16:54:42 IST 
Dear Keshav,

the system is Not repairable, please raise a requisition for a new Desktop without TFT. 

if required configuration please let me know.
Comment 2 IT Support 2024-04-16 10:10:41 IST 
we are waiting for your response. kindly send PC again for diagnosis issue.
Comment 1 IT Support 2024-04-13 15:47:46 IST 
Dear Sir,

Thank you for reaching out. As per our previous phone conversation, I kindly request that you send your system back to IT Department in Corporate office. We need to properly diagnose the issue with the system.





Thanks & Regards,
Neeraj Tiwari ( IT SUPPORT )
Dharampal Premchand Limited
Mail id -neeraj.tiwari@baba.in
Mobile No : +917065151533 Extn .: 666,
Description Keshav Saxena 2024-04-13 15:36:40 IST 
Earlier on 10/April/2024 the CPU was sent to "IT-Section Corporate Office",That time problem was the CPU get restart automatically while working and when it came back to "Unit-I62",But the problem was not resolved. Now the CPU is not working at all,nor the light of power button is blinking.


Regards:
Keshav Saxena
Unit:-I-62
9897377848