Bug 11320

Summary: system hanging issue unit 6a
Product: [04.HARDWARE/EMAIL] PC-LAPTOP HARDWARE Reporter: VIKAS KUMAR SINGH <vikash.singh>
Component: CPUAssignee: IT Support <it.support>
Status: CLOSED FIXED    
Severity: critical    
Priority: Normal    
Version: unspecified   
Hardware: PC   
OS: Windows   
Database: Module ID:

Comment 5 IT Support 2023-10-13 10:47:05 IST
HP Pro Tower 280 G9 PCI Desktop PC
•	12th Generation Intel® Core™ i5 processor
•	Windows 10/11
•	8 GB DDR4-2933 MHz RAM (1 x 8 GB)
•	512 GB PCIe® NVMe™ M.2 SSD
•	Keyboard, Mouse
•	VGA Port, Network port, wireless port.

raise a requisition for new desktop with above configuration.
Comment 4 VIKAS KUMAR SINGH 2023-10-12 18:33:47 IST
(In reply to IT Support from comment #3)
> Yesterday Chandan checked your system but no any issue identified, kindly
> provide live screen through anydesk when you have faced hanging issue than i
> will be check.
> 
> other wise talk to HOD & take new desktop approval and raise a requisition
> in IMIS.

many time seen your side not resolve the issue. make the new requisition for new pc this work is It not me. share the configuration for new PC. 

manoj ji this is office work not my home work?
Comment 3 IT Support 2023-10-12 11:02:27 IST
Yesterday Chandan checked your system but no any issue identified, kindly provide live screen through anydesk when you have faced hanging issue than i will be check.

other wise talk to HOD & take new desktop approval and raise a requisition in IMIS.
Comment 2 VIKAS KUMAR SINGH 2023-10-11 08:30:36 IST
Dear Sir

given any desk you 8am. today system on 8 am but but on 2 time reset 8:20 am. so that take the call 8 am. my shift is 8am. 

kindly check proper my system?and resolve issue asap. some file is not reset.
my work is hampered. 
hang issue is one month. 


thanks
vikas
Comment 1 IT Support 2023-10-10 16:52:10 IST
Dear Vikash,

we have checked system is working fine for the routine work, if have issue please share the live session when you facing issue in system through anydesk id.

i am waiting your reply.




Manoj Gupta.
Description VIKAS KUMAR SINGH 2023-10-10 15:06:50 IST
Dear Sir,

system hang issue 6 a unit call log bugzilla 2 times only reset the cookies and bug files. Saturday hang 4 times then call 666 attend the call neeraj ji. 
that told talk to manoj gupta ji. some file is not open and reset. 
morning time on the system take the longer time. 


resolve this issue.

thanks
vikas
ext- 726